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Dixon's Fan Clubs
Dixons Stores group includes Curry's, PC World,
and Dixons. Their approach to customer service has earned them a
host of "fan sites" devoted to exposing the realities
of being one of their customers.
LFB applaud the existence of these groups, and
the people who conceived of, constructed and maintain them. Imagine
how much more effective they would be if they worked as one! This
is how I think Let's Fix Britain could operate. By bringing together
related groups (and we're all ultimately related to the business
of "Righting Wrongs") we can benefit with greater efficiencies,
faster growth and ultimately, more powerful solutions.
Anyway, hats off to all these brave, energetic
soles, who actually made it off the winging couch, and out into
the real world, where they invested personal effort in a bid to
make things better for us all.
Marie
Griffiths'
Battle With Dixons |
Marie got so angry that she turned it into action. Her "BLOG" diaried
events. Marie had a nice technique for documenting lost revenue
for Dixons, which has helped her gain great press coverage.
Alas, Marie's blog is now gone. I wonder if Marie was bulleyed off the net by the Big Boys, as others have tried to do with LFB.
This entry remains as a testimony to her determination & success. If anyone know's what happened, pelase let us know.
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Another site set up by a very unhappy customer as a place
to share information and stories about Dixons.
Unfortunately, this site is now just a vessel for holding Google Ads.
Again, if anyone know's what happened, pelase let us know. |
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Documents Brendan's story, includes press cutting and other
useful information. |
Stephen
J Baker |
Stephen's tale of woe after buying a PC from ("where
in the world?") PC World.
Once again, unfortunately, this is also now gone. If anyone know's what happened, pelase let us know. |
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Dooyoo is a "reputation manager" - a site where
people can record their views on products and services. If it
ever becomes mainstream - a place where people go BEFORE they
buy - then Consumer Power will roam the earth, wreaking death
and destruction on the arrogant, complacent corporate animals
who currently draw some of the largest salaries. |
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